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The Challenge:
w.a.s.t.e. products ltd, the Internet based merchandise company behind Radiohead, needed an online portal to host www.radiohead.com to support communications for the band’s ever-growing global fan base. w.a.s.t.e. ensures that all of its members are kept up-to-date with band news, tour dates, promotions and current issues of great importance to the band and their fans. With a growing global audience, Radiohead had to choose a service provider they could rely on to provide a platform for keeping in touch with their supporters, and which offered increased functionality for the streaming of tours and videos.
The Solution:
w.a.s.t.e. moved to Globix looking for a solution and found value for their money, a professional set up, and scalability so the site could grow with the expanding fan base, and be available to a global audience.
At Globix they were given a dedicated account manager who was able to offer non-technical, understandable explanations for their technical requirements, a secure state-of-the-art Data Centre in which to house equipment, and knowledgeable trained staff on hand 24x7x365 to ensure the site remains up and running.
The solution to w.a.s.t.e.’s challenge came in the form of Globix’s Dedicated Hosting product with dedicated hosting, systems management, systems support and virtual reach. This enables www.radiohead.com’s service offering to expand with the demand of w.a.s.t.e. and Radiohead. Most importantly, w.a.s.t.e. can expand according to the demand of their fan base. The equipment for this product is all owned and managed by Globix, which has helped w.a.s.t.e. considerably lower their costs.
