About Us – The Globix Story

Managing Your Internet Infrastructure
Managing today’s complex enterprise Internet applications and infrastructure has never been more challenging for the IT executive. The proliferation of technology has forced today’s IT executive to look beyond the individual elements and manage their whole ‘Internet Infrastructure’. From network to hardware to application, the scope and range of options is endless, the pace of change ruthless, and the search for expertise to manage it all relentless. Unfortunately, only a select few IT organizations have the unlimited budgets, resources and people to master every element of their Internet Infrastructure. For everyone else there is Globix.

Globix is the world’s premier Internet Infrastructure outsourcing partner for enterprises. We offer a comprehensive, single-source solution for every Internet need from management of your web applications, servers and databases, to security, streaming, network bandwidth and collocation facilities. Our modular, flexible, building-block approach lets you tailor the ideal outsourced solution to augment your own IT team’s capabilities and ensures you realize the maximum business benefit from your Internet Infrastructure investment and sustain a competitive advantage in your marketplace.

Flexible, Convenient, Single-Source Solution
Your Internet Infrastructure is complex enough as it is, why add to the confusion with multiple vendors when you can get it all from Globix?

We’ll manage your most complex Web-based applications on any server, anywhere at anytime. Our Application Management Services ensures that your databases, applications, Web servers and even custom software code are performing at their peak. Our Application Excellence (APEX) Program allows you to creatively define how you want Globix to handle your applications by selecting from a suite of Monitoring, Maintenance, Management and Optimization capabilities.

Our Internet Infrastructure Services provide the high-performance foundation today’s mission-critical Web applications demand. Our tier-one OC-48 Internet backbone provides clean, fast bandwidth and peering with multiple access methods to ensure the highest levels of connectivity. Our Hosting and Collocation services deliver turnkey facilities with the highest possible security and redundancy and plenty of hardware options to speed deployment of your applications. And our Security and Back Up services let you sleep soundly at night knowing your Internet Infrastructure and data will be safe 7×24.

Our Streaming Media Services simplify the process of bringing state-of-the-art multimedia communications to your enterprise. Globix provides the industry’s only truly turnkey solution that includes everything you need from live event production, encoding, Webcasting, presentation tools, traffic analysis, hosting, and distribution over EarthCache™ – our own Content Delivery Network (CDN).

Accountability, Reliability and Satisfaction Guaranteed
Globix approaches every Internet Infrastructure it manages with one goal in mind: Complete Customer Satisfaction. It’s the reason we?ve built world-class infrastructure, recruited the best and brightest professionals, and trained them to follow disciplined and proven processes and best practices.

We take responsibility for your Internet Infrastructure as if it were our own, holding ourselves accountable for making sure it operates at the peak of performance. We back up that accountability with comprehensive SLAs that unite every element of your Internet Infrastructure and a powerful web-based portal that gives you the visibility and control of your account. Our dedicated service personnel remain with you, often becoming an integral part of your IT team, and ensuring your needs are well understood, communicated, and met by the entire Globix organization day in and day out.

Since our customers rely on Globix to maintain their mission critical Internet Infrastructure reliability is at the core of everything we do. Our self-healing SONET-based IP network delivers 99.99% uptime so your applications are always connected. Every Globix data center is equipped with state-of-the-art fire suppression systems, environmental controls, and emergency generator power so your application stays up even when half the eastern seaboard is not (link to outage PR). And our suite of remote monitoring, management and security services ensure your users have safe, reliable access to your applications 7×24 no matter where they are located.